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IP MISSING in “List Accounts”

IP MISSING in “List Accounts”

Some time “List Accounts” shows “MISSING” IP for cPanel account.

This could be due to damaged json files that are destroyed for service queueprocd.
“queueprocd” is a service that updates internal data after account creation, terminate etc. The corrupted file causes the service not to run normally and does not update the internal configuration of Apache and WHM after account creation.

Inorder to fix it, we need to follow below steps :

[root@L3webhosting.com] # cd /var/cpanel/taskqueue
[root@L3webhosting.com] # mv servers_sched.json servers_sched.json-BK
[root@L3webhosting.com] # mv servers_queue.json servers_queue.json-BK
[root@L3webhosting.com] # /scripts/restartsrv_queueprocd

You can contact us at esupport@L3webhosting.com if you require any further assistance.

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