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Error: “DATABASE CONNECTION ERROR-ROUNDCUBE”.

Issue :
Getting below error for roundcube

DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server- administrator.

There are few things to be checked while working with this problem.

# The database is repaired if the entire table exists. To repair a db follow this command

mysqlcheck -r roundcube

# The roundcube can be rebuild with the command line if the database or tables is missing. The command used to rebuild roundcube is:

FOR BACKING UP THE DATABASE USE THE FOLLOWING

mysqldump roundcube > roundcube.sql

FOR DROPPING THE DATABASE:
The command below has to run in MySQL prompt

DROP DATABASE roundcube;

FOR REBUILDING PURPOSE

/usr/local/cpanel/bin/update-roundcube –force

TO RESTORE:

mysql roundcube < roundcube.sql

You can contact us at esupport@L3webhosting.com if you require any further assistance.